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Customer Loyalty Program

 

At Bio-Medical Instruments we value a loyal customer. We feel that customers who regularly purchase from us deserve a little more than just gratitude. It is this idea that has driven us to develop our customer loyalty program.

The Basics

We will periodically review the past 12 months of purchases on customer accounts. From that information we will assign loyalty level discounts that will apply to future purchases. The following table illustrates the loyalty levels and qualifications required over the 12 month period.

Loyalty Level Discount Additional Discount Qualify
1 1%   Create online account
2 4%   Purchase $1,250 in 12 months
3 6% Free shipping on all orders US only Purchase $2,500 in 12 months
4 8% Free shipping on all orders US only Purchase $5,000 in 12 months
5 10% Free shipping on all orders US only Purchase $10,000 in 12 months

 

Once you obtain a loyalty level, it will not be taken away unless we discontinue the program.

Some items are excluded from or may have a lower discount than specified by the loyalty program.

Updating your status

If you have made a recent purchase(s) and would like us to check on your loyalty status at any time please call us. If you have an account (log in) on our website and do not see your loyalty discounts when shopping please call and we will fix it.

Honestly

This is a new program for us and we are doing our best to deploy it in a way that makes it easy for our customers. With that said please bear with us as we deploy the program and work out kinks along the way. If you have feedback (negative or positive) please share with us.

Our system is not perfect. For example, some customers may have more than one account in our system. Understand that it is sometimes difficult to avoid this and we are working on minimizing this all the time. If you feel your loyalty discount is incorrect please let us know.

Fine Print (not really)

We reserve the right to change or discontinue this program at any time without notice.



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