Skip to Store Area:

800.521.4640

Online Software Help Sessions

Technical Support – Provides assistance with technology problems. In general this covers user specific problems with a product. Such as software settings, initial set-up & installation issues. It does not cover how-to-use the equipment &/or software. There is no charge for Technical Support on items purchased from BMI. We use GoToMeeting which is an online support system in which we can take over your computer through the internet and walk you through your technical problems.

Training – We offer online training sessions on how to use software and equipment. We do not provide training on the interpretation of the data. We are not clinicians. Training sessions can be purchased in 1 hour blocks at the rate of $85 hour.

To start an online help session call 800-521-4640.

Start GotoMeeting
 

Hardware Repair

We offer biofeedback / neurofeedback equipment or components repair services.

Minimum repair fee is $85 per hour + parts.  

Please call 800-521-4640 or email
sales@bio-medical.com for repair cost quotes and availability.

We service & repair many types of equipment including: 

  • Though Technology Physiological Systems
  • Brainmaster EEG Systems
  • J&J Engineering Physiological Systems
  • Pendant EEG
  • Stoelting Autogenics Biofeedback Systems
  • Teca Sapphire & Synergy
  • Dinamap Procare Blood Pressure Units
  • Neurodyne / Davicon EMG Systems
  • Heartmath Heart Rate Systems
  • And many other types of EEG, EMG, GSR, HEG and temperature devices.  

Support Documents

Computerized Systems

emWave Desktop for PC or MAC

FlexComp Infiniti - 10 Channel System

Heart Rhythm Scanner

Heart Tracker Professional

HRVLive! 1.0

I-330-C2+ 6 Channel System

Mitsar 202 24 Channel

Mitsar 202 32 Channel

Mitsar EEG 201 System

Mitsar EEG 201 System Bundle

MyoTrac 3 Incontinence System

MyoTrac Infiniti - 2 Channel EMG & Stim - Rehab Suite (clinical) w/continence Protocols

MyoTrac Infiniti 2 Channel sEMG w/ Rehab Suite & Continence Suite- T9855

Pendant 2 Channel EEG unit

PET GSR - Wireless Package

Pocket A3 HEG System NIR

Pocket A3 HEG System PIR

ProComp Infiniti - 8 Channel Biofeedback & Neurofeedback System v5.1

ProComp2 with v5.1 Infiniti Software

ProComp5 Infiniti - 5 Channel System

WaveRider JR 2cx (50 hz)

WaveRider JR 2cx (60 hz)

Waverider Pro - 4 Channel v 2.5

Wireless Pendant HEG nIR System

Wireless Pendant HEG pIR System

Portable Devices

Alpha-Stim 100

Alpha-Stim PPM

Alpha-Stim SCS

DAVID ALERT

DAVID Delight

David Delight Plus

DAVID PAL - Audio Visual Entrainment

DAVID PAL36 - Audio Visual Entrainment

emWave2 Personal Stress Reliever

emWave2 Personal Stress Reliever + emWave Desktop System

GSR/Temp2X Kit - Relaxation System

GSR2 Biofeedback Relaxation System

MyoTrac Dual sEMG (no stim) w/Rehab Suite (50Hz)

Myotrac Dual Semg/Rehab - 50Hz

MyoTrac Electromyograph

MyoTrac Infiniti 2 Channel sEMG (no Stim) 60Hz

MyoTrac Infiniti sEMG + Stim

Pocket Neurobics A3

RESPeRATE Ultra

RESPeRATE Ultra Duo

StressEraser Portable Stress Relief

U-Control sEMG

Used MyoTrac Electromyograph - T4000

Accessories

10/20 BraiNet Placement Caps

1089 MKIII Checktrode Impedance Meter

1089ES Checktrode Impedance Meter

1089NP Checktrode EEG & qEEG Impedance Meter

Eclipse Large 3D/4D Ultra Sound Probe Cover - Latex Free - 100 per box

Eclipse Ultra Sound Probe Cover - Latex Free - 100 per box

MindSpa - Calm Blue Deep Relaxation Glasses

MindSpa Crystal White Multi-Purpose Glasses

Tele-Infiniti Compact Flash Wireless Card

Thermasonic Gel Warmer - Single Bottle

Thermosonic Gel Warmer - 3 Bottle

Tru-Vu Omniscreen Multi-Color Eyeset

Software

3D Relief - Audio feedback software

Alive Software for Wild Divine or emWave Desktop Hardware

BioGraph Infiniti version 5.1 Upgrade

BioGraph+Infiniti v5.1 Suite - Full Infiniti Software Upgrade

BioPlay Flash Games for Bioexplorer

BioPlay Flash Games for BrainMaster

BioPlay Flash Games for Infiniti

Cardio Pro Software for Infiniti

DynaMap Suite

Dynamic Bi-Spectral Analysis for NeuroGuide

HEG Software Suite for Infiniti

Infiniti v5.1 Upgrade with EEG Suite

Infiniti v5.1 Upgrade with Physiology Suite

NeuroGuide Deluxe QEEG v2.7.0

Neuroguide EEG Collection & 19 Channel ZScore + LORETA Neurofeedback Modules

Neuroguide LORETA Source Correlation Normative Database

ProComp Infiniti EEG Suite v5.1

ProComp Infiniti Physiology Suite v5.1

PSYTASK

Reaction Time Suite for Thought Technology Infiniti

Rehab Suite Clinical w/continence protocols for MyoTrac-Infiniti

Rehab Suite for Procomp Infiniti 5.1

Setting Up For Clinical Success Screens for the Infiniti

SKIL 3 Analysis Software

Specialized Application Scripts for ProComp Infiniti

ToneTrend

Tropical Heat - Jet Ski Racing game

WinEEG Basic Software for Mitsar

Z-Score Mini-Suite for Biograph Infiniti

Pastes, Gels and Liquids

Alpha-Stim Conducting Solution (15ml)

Alpha-Stim Conducting Solution (250ml)

Aquaflex Ultra Sound Gel Pad - 6 Pad/Box

Aquasonic 100 - Sterile - 48 Overwrapped Foil Pouches per box

Aquasonic 100 Single Use - 100 packets per box

Aquasonic 100 Ultrasound Transmission Gel - .25 liter

Aquasonic 100 Ultrasound Transmission Gel - 1 liter

Aquasonic 100 Ultrasound Transmission Gel - 5 liter

Aquasonic Clear Ultrasound Transmission Gel - .25 liter

Aquasonic Clear Ultrasound Transmission Gel - 1 liter

Aquasonic Clear Ultrasound Transmission Gel - 5 liter

CG04 Saline Base Signa Gel - 8oz Tube - 2 pack

Electro Mist Electrolyte Spray 250ml Bottle

Electro-Gel for Electro-Caps - 128oz.

Electro-Gel for Electro-Caps - 16oz.

ELEFIX Conductive EEG Paste - 4 Pack

JE24 Signa Cream - 6 Pack

Nuprep EEG & ECG Skin Prep Gel - 3 pack of 4oz Tubes

Spectra 360 Gel - 2 pack - 250g (8.5oz) tubes

Ten20 EEG Conductive Paste - 8oz Jars - 3 pack

Ten20 EEG Conductive Paste - 4oz Jars - 3 pack

Transeptic Cleaning Solution

Sensors

FlexiForce Sensor 0-1 lb. Force Range

FlexiForce Sensor 0-100lb. Force Range

FlexiForce Sensor 0-25 lb. Force Range

Kendall / Tyco ARBO Disposable Surface EMG/ECG Electrodes 1" (24mm) 50pkg

Protex Disinfectant Spray - 12oz. Bottle

Protex Disinfectant Spray - 32oz. Bottle

Protex Disinfectant Wipes - Canister (120 per canister)

Protex Disinfectant Wipes - Soft Pack (60 per pack)

Cables

Atlantis II - 4 Channel EEG Cable

TT-EEG 4 Channel Connectivity Kit

Two Channel EEG Connectivity Kit

Adapters

Tele-Infiniti Wireless Adaptor

Voltage Isolator 4