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Online Software Help Sessions

Online technical support for your biofeedback and neurofeedback software is available on a one-on-one basis at a cost of $85 per hour.

We use an online conferencing system called GoToMeeting to share access to your PC, and walk you through your technical problems. GotoMeeting allows us to remotely diagnose and control your PC as if we were sitting right there with you.

  1. Call 800-521-4640 to set up an online help session.

  2. Click here to start your GoToMeeting session.
 

Hardware Repair

We offer biofeedback / neurofeedback equipment or components repair services.

Minimum repair fee is $85 per hour + parts.  

Please call 800-521-4640 or email
sales@bio-medical.com for repair cost quotes and availability.

We service & repair many types of equipment including: 

  • Though Technology Physiological Systems
  • Brainmaster EEG Systems
  • J&J Engineering Physiological Systems
  • Pendant EEG
  • Stoelting Autogenics Biofeedback Systems
  • Teca Sapphire & Synergy
  • Neurodyne / Davicon EMG Systems
  • Heartmath Heart Rate Systems
  • And many other types of EEG, EMG, GSR, HEG and temperature devices.  


Support Documents

PC Systems

BCR PENDANTHEGPIR
Wireless Pendant HEG pIR System
Pendant HEG Manual
Pendant HEG First Time Install

BCR HEGSYSNIR
Pocket A3 HEG System
Pocket A3 Technical Manual
Pocket A3 User Manual
Pocket A3 First Time Run

BCR HEGSYSPIR
Pocket A3 HEG System
Pocket A3 Technical Manual
Pocket A3 User Manual
Pocket A3 First Time Run

BCR PENDANTHEGNIR
Wireless Pendant HEG nIR System
Pendant HEG Manual
Pendant HEG First Time Install

BCR PENDANTEEG
Pendant 2 Channel EEG unit
Pendant EEG Manual (AAA)
Pendant EEG First Time Install

BIT HEARTRHYTHM
Heart Rhythm Scanner 3
Heart Rhythm Scanner User's Manual

BMI GSR2TONETREND
GSR Relaxation System + Tone Trend Software
Tone Trend Manual

BRE PETGSR
PET GSR - Wireless Package
PET GSR Manual - Word Document

BRI 3000
Bio Integrator Biofeedback & Neurofeedback System v7.0 with sensors
Biointegrator Users Guide

HMA 6006
emWave PC Stress Relief System
Practitioner's Guide - Applications of the emWave PC Stress Relief System
Client Education Brochure - Reducing Stress and Creating Better Health

HMA 6020
emWave Desktop for PC or MAC
emWave Desktop Manual

JJE MINIC2GP
I-330-C2+ 6 Channel System
C2+ 6 Channel Manual

NTE MITSAR20224
Mitsar 202 24 Channel
Mitsar 202 - 24 Channel Operation Manual
Mitsar Quick Start Guide
Mitsar Operational Manual

NTE MITSAREEG201
Mitsar EEG 201 System
Mitsar Operation Manual
Mitsar Quickstart Guide - Read First
Mitsar Operational Manual

NTE MITSAR20232
Mitsar 202 32 Channel
Mitsar 202 - 32 Channel Operation Manual
Mitsar Quick Start Guide
Mitsar Operational Manual

TTL T9850US
MyoTrac Infiniti 2 Channel EMG & Stim with BioGraph Infiniti + Rehab Suite
Myotrac Infiniti Hardware Manual
Rehab Suite Software Manual

TTL T9855
MyoTrac Infiniti 2 Channel sEMG w/ Rehab Suite - T9855
Rehab Suite Software Manual
Myotrac Infiniti Hardware Guide

TTL T7400C
ProComp2 with v5.0 Infiniti Software
ProComp2 Hardware Quick Start & User's Guide
Physiology Suite Software Manual
EEG Suite Software Manual
Getting Started with Biograph Infiniti Software
Version 5 New Features

TTL T7520M
Thought Technology - ProComp Infiniti - 8 Channel Biofeedback & Neurofeedback System v5.0
Physiology Suite Software Manual
ProComp Infiniti Hardware Quick Start & User's Guide
EEG Suite Software Manual
Version 5 New Features

TTL T7525
ProComp5 Infiniti - 5 Channel System
Procomp5 Hardware Manual
EEG Suite Software Manual
Physiology Suite Software Manual
Getting Started with Biograph Infiniti Software
Version 5 New Features

TTL T7555M
FlexComp Infiniti - 10 Channel System
Flexcomp Infiniti Hardware Manual
EEG Suite
Physiology Suite
Getting Started with Biograph Infiniti Software
Version 5 New Features

TTL T7600
CardioPro v2.0 System
CardioPro Installation and User's Manual

TTL T9840US
MyoTrac Infiniti U-Control w/ Continence Suite
Continence Suite 3.0 for MyoTrac Infiniti Software

WAC WAVERDRP60
Waverider Pro - 4 Channel v 2.5
WaveRider Pro

WAC WAVERDRJR50
WaveRider JR 2cx (50 hz)
WaveRider JR

WAC WAVERDRJR60
WaveRider JR 2cx (60 hz)
WaveRider JR


Biofeedback Devices

AGR CHECKMATE
Check Mate - Pulse Oximeter
Check Mate User Manual
Check Mate Qucik Start Guide

BCR POCKETA3
Pocket Neurobics A3
Pocket A3 Technical Manual
Pocket A3 User Manual
Pocket A3 First Time Run

HIN STRESSERASER
StressEraser
StressEraser Manual

HMA 6300SV
emWave Personal Stress Reliever (silver)
emWave PSR User Manual
EmWave Quick Tips (Word Document)

HMA 6300BL
emWave Personal Stress Reliever (blue)
emWave PSR User Manual
EmWave PSR Quick Tips (Word Document)

ITD RESPERATEUL
RESPeRATE Ultra
Resperate Ultra Manual
Quick Start Manual for the Resperate Ultra

MAL EDABIOSCAN
EDA Bioscan
EDA Bioscan Manual

SMC SC911P
SC911 - Digital Biofeedback Thermometer
User Guide

TTL T9860
MyoTrac Infiniti 2 Channel sEMG (no Stim) 60Hz
MyoTrac Infiniti Dual SEMG User Guide

TTL T9845US
Myotrac Infiniti U-Control
Ucontrol Infiniti Hardware User Guide

TTL T9800
MyoTrac Infiniti sEMG + Stim
MyoTrac Infiniti Hardware User Guide

TTL T8825
U-Control sEMG
UControl Manual

TTL T4000
MyoTrac Electromyograph
MyoTrac Hardware Manual

TTL T2120
GSR/Temp2x - Relaxation Kit
GSR 2 Temp2X Manual

TTL T2001
GSR 2 - Relaxation Monitor
GSR 2 Manual


Peak Performance Products

AST MDS12
MindSpa Personal Development System
Mind Spa Manual

MAL DAVIDPAL36
DAVID PAL36 - Audio Visual Entrainment
DAVID PAL36 Manual

MAL DAVIDPAL
DAVID PAL - Audio Visual Entrainment
DAVID PAL Manual
DAVID PAL User's Guide

MAL DAVIDDELIGHT
DAVID Delight
DAVID Delight Quick Start
DAVID Delight Operators Manual

MAL ALERT
DAVID ALERT
DAVID Alert Manual
DAVID Alert User Guide


Accessories

EIN EEGIM
EEG Impedance Meter
EEG Impedance Meter Manual

PLI 82-03
Thermosonic Gel Warmer - 3 Bottle
Thermosonic Gel Warmer Manual

PLI 82-01
Thermasonic Gel Warmer - Single Bottle
Thermosonic Gel Warmer Manual

TSI A20125
FlexiForce Sensor 0-25 lb. Force Range
FlexiForce Sensor Manual

TSI A201100
FlexiForce Sensor 0-100lb. Force Range
FlexiForce Manual

TSI A2011
FlexiForce Sensor 0-1 lb. Force Range
FlexiForce Sensor Manual

TTL T9600
Tele-Infiniti Compact Flash Wireless Card
Tele-Infiniti CF User Manual

TTL T9595
Tele-Infiniti Wireless Adaptor
Tele-Infiniti User Guide

TTL T9405MA
Voltage Isolator 4
Voltage Isolator 4 Infiniti - Installation and User Guide

TTL T8761
TT-EEG 4 Channel Connectivity Kit
4 Channel Connectivity Kit Manual

TTL T8760
Two Channel EEG Connectivity Kit
Two Channel EEG Connectivity Kit Instructions

UFI 1089NP
1089NP Checktrode EEG & qEEG Impedance Meter
1089NP Instruction Manual

UFI 1089MKIII
1089 MKIII Checktrode Impedance Meter
1089 Mark III Checktrode Impedance Meter Manual

UFI 1089ES
1089ES Checktrode Impedance Meter
1089ES Checktrode Impedance Meter Manual


Software, Books & Media

ANI NGQEEGPKG
NeuroGuide Software Package with Add-Ons
Neuroguide Deluxe Manual
NeuroStat Manual
NeuroBatch Manual
Signal Generator Manual

ANI NEUROGDX
NeuroGuide Deluxe QEEG 2.5.5
Neuroguide Deluxe Manual

BFE THOMPSONSCRIPT
Specialized Application Scripts for ProComp Infiniti
Thompson Infiniti Scripts Manual

BFE THOMPSNCD2
Setting Up For Clinical Success Screens for the Infiniti
Thompson CD for Infiniti Systems

BFE HEGSFT
HEG Software Suite for Infiniti
HEG Software Help

BVR TONETREND
ToneTrend
Tone Trend Manual

BVR 3DRELF-AUD
3D Relief - 3D Feedback Software
3D Relief Manual

ITC BP0-101-BE
Balloons Flash Game for BioExplorer
BioPlay Manual for BioExplorer

ITC BP0-101-BM
Balloons Flash Game for Brainmaster
BioPlay Manual for Brainmaster Software 3.0 with MutliMedia Player

ITC BP0-101-TT
Balloons Flash Game for Infiniti
BioPlay Manual for Infiniti v5.0 and higher

NTE HBIDB
HBI Human Brain Indices Database
HBI Reference Database User Manual

NTE PSYTASK
PSYTASK
Psytask Manual

NTE WINEEG
WinEEG Basic Software for Mitsar
WinEEG Software Manual
Mitsar Quickstart Guide - Read First

QPW QEEGANALPKG
5000 qEEG Analysis Credits for Processing of qEEG data
Sample NeuroGuide Report
Spectral analysis (Fourier, wavelet), analysis of evoked components (ERP and ICA approaches), 2D and s-LORETA imaging, recommendations for therapy
Sample Tables

SKI SKIL3
SKIL 3 Analysis Software
SKIL 3 Manual

TTL SA7590
Cardio Pro Software for Infiniti
CardioPro 2.0 Software Installation and User's Manual

TTL SA7925
DynaMap Suite
DynaMap Suite 3.0 for FlexComp Infiniti Software Manual
DynaMap Suite 3.0 for ProComp Infiniti Software Manual
DynaMap Suite 3.0 for ProComp+ Software Manual
DynaMap Suite 3.0 for ProComp2 Software Manual

TTL SA7945
Reaction Time Suite for Infiniti
Reaction Time Suite Manual

TTL SA7950
ProComp Infiniti EEG Suite v5.0
EEG Suite Manual
Getting Started with Biograph Infiniti Software

TTL INFV5PHYSIO
Infiniti v5.0 Upgrade with Physiology Suite
Physiology Suite
Getting Started with Biograph Infiniti Software

TTL INFV5NEURO
Infiniti v5.0 Upgrade with EEG Suite
EEG Suite
Getting Started with Biograph Infiniti Software

TTL INFINITIV5
BioGraph Infiniti version 5.0 Upgrade
Infiniti v4.0 Quick Start Guide
Infiniti v5.0 Quick Start Guide
Version 5.0 New Features

TTL SA7962
Z-Score Mini-Suite for Biograph Infiniti
Z-Score Mini-Suite Manual

TTL ERGOSUITE
Ergonomics Suite for BioGraph Infiniti
Ergonomics Suite for FlexComp Infiniti Manual
Ergonomics Suite for ProComp Infiniti Manual
Ergonomics Suite for ProComp+ Infiniti Manual
Ergonomics Suite for ProComp2 Manual

TTL T7900
BioGraph+Infiniti v5.0 Suite
BioGraph Infiniti v5.0 Software Quick Start Guide
BioGraph Infiniti v5 New Features

TTL SA7970
ProComp Infiniti Physiology Suite v5.0
Physiology Suite Manual
Getting Started with Biograph Infiniti Software

TTL SA7975
Rehab Suite for MyoTrac-Infiniti Clinical
Rehab Suite Software Manual

TTL SA7977
Continence Suite for MyoTrac-Infiniti U-Control Clinical
Continence Suite User's Guide


Sensors & Supplies

ASI AE11
Nuprep EEG & ECG Skin Prep Gel - 6 Pack of 4oz Tubes
Nuprerp - Material Safety Data Sheet (MSDS)

ASI AE12
Ten20 EEG Conductive Paste - 4oz Tubes - 6 Pack
Ten20 - Material Safety Data Sheet (MSDS)

BMI NUPREP3PK
Nuprep EEG & ECG Skin Prep Gel - 3 pack of 4oz Tubes
Nuprep - Material Saftey Data Sheet (MSDS)

BMI 10208
Ten20 EEG Conductive Paste - 8oz Jars - 3 pack
Ten20 Paste - Material Safety Data Sheet (MSDS)

BMI TD245
Ten20 EEG Conductive Paste - 4oz Jars - 3 pack
Ten20 - Material Saftey Data Sheet (MSDS)

BMI CG05
Spectra 360 Gel - 2 pack - 250g (8.5oz) tubes
Spectra 360 - Material Saftey Data Sheet (MSDS)

BMI CG04
CG04 Saline Base Signa Gel - 8oz Tube - 2 pack
Signa Gel - Material Safety Data Sheet (MSDS)

EPI ACSR
Alpha-Stim Conducting Solution
Alpha-Stim Conductin Solution (MSDS)

JJE JE24
JE24 Signa Cream - 6 Pack
Signa Cream - Material Saftey Data Sheet (MSDS)

NIK ELEFIX
ELEFIX EEG Paste - 4 Pack
Elefix Material Safety Data Sheet (MSDS)

PHI NDC36331025
Electro Mist Electrolyte Spray 250ml Bottle
Electro Mist (MSDS)

PLI 0108
Aquasonic 100 Ultrasound Transmission Gel - 8oz - 6 pack
Aquasonic 100 Ultrasound Gel (MSDS)

PLI 0350
Aquasonic Clear Ultrasound Transmission Gel - 5 liter
Aquasonic Clear Ultrasound Gel (MSDS)

PLI 0334
Aquasonic Clear Ultrasound Transmission Gel - 1 liter - 6 pack
Aquasonic Clear Ultrasound Gel (MSDS)

PLI 0308
Aquasonic Clear Ultrasound Transmission Gel - 8oz - 6 pack
Aquasonic Clear Ultrasound Gel (MSDS)

PLI 0150
Aquasonic 100 Ultrasound Transmission Gel - 5 liter
Aquasonic 100 Ultrasound Gel (MSDS)

PLI 0134
Aquasonic 100 Ultrasound Transmission Gel - 1 liter - 6 pack
Aquasonic 100 - Material Saftey Data Sheet (MSDS)

PLI 42-12
Protex Disinfectant Spray - 12oz. Bottle
Protex Material Safety Sheet




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